Thank you for choosing to stay with Imperial. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, mobile applications, and services (collectively referred to as the "Services"). By using our Services, you consent to the practices described in this Privacy Policy.

Information We Collect

1.1 Personal Information:

We may collect personal information about you when you make a reservation, check-in, use our services, or interact with our website. This information may include your name, address, email address, phone number, payment details, and any other information you provide to us.

1.2 Automatically Collected Information:

When you use our website or mobile applications, we may automatically collect certain information about your device, browsing actions, and patterns. This information may include your IP address, browser type, operating system, referring URLs, and other usage information. We use this information to analyze trends, administer the Services, track users' movements around the site, and gather demographic information about our user base.

Use of Information

2.1 Providing and Improving our Services:

We may use the personal information we collect to provide and improve our Services to you. This includes processing your reservations, personalizing your experience, responding to your inquiries, and providing you with relevant information about our hotel and its amenities.

2.2 Marketing Communications:

With your consent, we may send you promotional materials, newsletters, and other communications about our hotel, special offers, and upcoming events. You can opt-out of receiving these communications at any time by following the instructions provided in the communication or contacting us directly.

2.3 Legal Obligations and Safety:

We may use or disclose your personal information as required by applicable laws, regulations, legal processes, or to protect the rights, property, or safety of Imperial, our guests, or others.

Information Sharing and Disclosure

3.1 Third-Party Service Providers:

We may engage third-party service providers to assist us in providing the Services, such as payment processors, IT support, and marketing agencies. These service providers have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2 Business Transfers:

If Imperial or its assets are acquired, or in the unlikely event of bankruptcy, your personal information may be one of the transferred assets. You acknowledge that such transfers may occur and that any acquirer of Imperial may continue to use your personal information as set forth in this Privacy Policy.

3.3 Aggregated or De-Identified Information:

We may share aggregated or de-identified information about our guests that does not personally identify individuals, such as statistics, analytics, or demographic information, for various purposes, including marketing and improving our Services.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

Your Choices

5.1 Updating Your Information:

You have the right to access, update, or correct your personal information held by us. You can do so by contacting us using the contact information provided below.

5.2 Opt-Out:

If you no longer wish to receive marketing communications from us, you can opt-out by following the unsubscribe instructions provided in the communication or by contacting us directly.

Children's Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If you believe we have inadvertently collected personal information from a child